About this healthcare website reference
A healthcare directory should make it easy to find a suitable provider and understand how to request an appointment. Use this example to discuss location, specialty and scheduling journeys. Keep public provider information separate from sensitive patient records in your project brief.
Use Zocdoc's official website to explore the reference. The notes below are planning guidance for your own product, not a specification of the reference site's internal systems.
Who this approach can suit
- Clinic networks
- Specialist practices
- Appointment directories
Design and user experience to consider
Explain provider specialties and appointment types clearly. Avoid making a confirmation appear final until availability has been checked by the scheduling system.
Key journeys to review
Provider discovery
Appointment selection
Insurance filters
Planning your first release
Define whether the site requests appointments or books confirmed slots. Decide what information is necessary at each stage and who can access it.
Technology and integrations
Scheduling software, provider directories and secure communications require review with the healthcare operator before implementation.
The suggested stack of React, Node.js, PostgreSQL is a starting point. We would confirm it against your existing tools, data, expected traffic and maintenance needs before implementation.
What to bring to a scoping call
- Identify the customer journey you want to support and the action a visitor should complete.
- Bring your content, brand assets and details of any systems that must connect to the website.
- Separate launch essentials from later features, and agree how each essential workflow will be tested.
Scope, content readiness and integrations determine the estimate. Explore our MVP development process or discuss this reference with our team.
Questions about a similar build
Can we start with appointment enquiries only?
Yes. A request form routed to clinic staff can be an initial scope. Explain that staff will confirm the appointment, and avoid collecting medical history unless the workflow specifically requires it.
Can you adapt the idea to my brand?
We can scope an original design and workflow for your business. This reference is inspiration; it does not include permission to reuse the original site's branding, content or code.